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shipping & returns

Delivery is FREE when 12 x 75cl (or 24 x 37.50cl ) or more bottles are delivered to a single UK mainland address, or have a value of £100 or more*. All other orders are charged £10.95 per UK mainland delivery address. 

 

5% discount is available on selected cases.  Not valid with any other offer.
This does not include wines that are featured in promotions or sales.

 

Wines can either be signed for when delivered or left safe if a specific instruction is given.

 

Please note that we cannot accept responsibility for any subsequent loss or damage which occurs once the consignment has been left.

 

In the event of redelivery being required The Wine Scout retain the right to charge an additional fee of £10.95.

 

Wine usually arrives within five working days when orders are placed before 12pm.

 

Free local delivery available when you order six bottles or more to a single address (includes SE10, SE3, SE7, SE8 and SE13).

 

Delivery times may vary during the Christmas period.  Please call 07976194940 or e mail sales@thewinescouts.co.uk if you have any queries.

 

Please be aware that multi case orders may become separated. Please contact us if you do not receive the balance of your order within five working days.

 

*Please note that deliveries to Northern Ireland, The Isle of man, The Isle of Wight, The Scilly Isles and some areas of Scotland may take longer and are subject to a surcharge. Please contact 07976194940 if you require any further information.

 

Area and postcodes

Price for 1-6 bottles

Price for 7-12 bottles

Highland Mainland

IV3-IV40, IV52-IV54, IV63

KW1-KW14

PA20-PA40

PH19-PH40, PH60

£40

£52

Scottish Islands

All HS (Western Isles)

IV41-IV51, IV55-IB56 (Skye)

KA27 (Arran), KA28 (Millport)

KW15-KW17 (Orkney)

PA41 (Gigha), PA42 (Islay), PA60 (Jura),    
PA61 (Colonsay), PA62-PA67 (Mull),          
PA77 (Tiree), PA78 (Coll)

PH41 (Muck), PH42 (Eigg), PH43 (Rum),    
PH44 (Canna)

All ZE (Shetlands)

£95

£110

Jersey

£95

£110

Guernsey

£95

£110

Northern Ireland

£45

£48

Isle of Wight

£9.95

£25

 

 

Payment can be made using Maestro, Visa, Mastercard, American Express or cheques made payable to ‘The Wine Scout Limited’.  Please note that full payment will be taken in pounds sterling at the time of ordering.

 

Non-acceptance of an order may be the result of our inability to obtain authorisation from your issuing bank for your payment. 

 

We do our utmost to make sure that every wine listed in our price list and website is available to you. However, by their very nature, wines have a limited availability, so from time to time, we may run out of a particular wine or vintage. For this reason ABV’s and vintages may change without prior notice. When this happens, we will try to contact you to offer suitable alternatives.

 

Sale or return is available. All goods returned must be in a reasonable condition and only unopened cases will be accepted. A minimum collection charge of £10 will be applied to all sale or return orders.

 

Customer details are collected when:

 

  1. You place an order with our Wineshop
  2. Purchase tickets to our tastings
  3. Enter prize draws and competitions
  4. Request to receive information about The Wine Scout.

 

We collect information about our customers to provide the best level of service possible, inform about forthcoming promotions, special offers and events. The Wine Scout do not pass details to any third party.

 

If you no longer wish to receive information from The Wine Scout please e mail sales@thewinescouts.co.uk or call 07976194940.

 

It is illegal to sell or deliver alcohol or tobacco products to anyone who is, or appears to be under the age of 18. By placing an order you confirm that you are at least 18 years of age and we reserve the right not to deliver if we are unsure of this.

 

Orders are normally delivered between 8am and 6pm Monday to Friday.

 

All standard bottle and case prices shown are inclusive of VAT charged at the prevailing rate.  

 

*Please note that deliveries to Northern Ireland, The Isle of man, The Isle of Wight, The Scilly Isles and some areas of Scotland may take longer and are subject to a surcharge. Please contact 07976194940 for details.  Prices shown 'in bond' will incur an additional delivery charge of £10.95 per UK mainland address.

 

Any damaged bottles must be reported within 48 hours of delivery. A full refund will be given on receipt of the damaged bottles.

 

Any special offer, sale or bin end wines are offered on a first come first served basis and subject to stock remaining unsold.  Wines bought from a sale list or bin end selection will not be eligible for any further case discount other than the initial saving shown.  No further discount will be applied to sale, promotional or bin end bottles or cases.  On line voucher codes cannot be used against bin end, sale or promotional items.  
For any further enquiries please call us on 07976194940 where a member of the team will be delighted to help.

 

 


 

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